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- Keyword:
- sustainability, Internet-of-Things, drivers, hotel industry, hotel management, smart management, smart devises, high-end hotel
- Creator:
- Eskerod, Pernille, Hollensen, Svend, Morales-Contreras, Manuel Fransico, Arteaga-Ortiz, Jesus
- Depositor:
- mcohelp@mobiusconsortium.org
- Language:
- English
- Date Uploaded:
- 06/17/2024
- Date Modified:
- 06/03/2025
- Date Created:
- 2019
- Resource Type:
- Article
- File Format:
- Identifier:
- vital:15205, DOI: 10.3390/su11195372
- Abstract:
- A growing hotel sector makes a significant environmental footprint. Due to a contemporary focus on climate change and high competition within tourism, enhancing sustainability through energy savings is a priority for many hotels. Through technological innovations, Internet-of-Things (IoT) technology provides the opportunity to integrate more systems (e.g., heating, air-conditioning, window-openings) on a platform (also known as smart management), making it easy for a hotel guest to operate room conditions through a single device while also optimizing hotel operations. A research gap on the likelihood of adopting IoT technology to pursue sustainability in the hotel sector exists. Based on explorative case studies of five high-end hotels, this paper offers propositions on drivers for hotels’ use of IoT to deliver on their sustainability goals. This study suggests that a hotel is more inclined to implement IoT if (1) the hotel is focused on energy savings, e.g., due to green certificates; (2) it belongs to an international hotel group; (3) decision makers perceive sustainability to be important for their customers; (4) the target group is more B2B (business) than B2C (leisure); (5) the hotel a five star one; and (6) the hotel guests come from Northern Europe or North America.
- Source:
- www.mdpi.com/2071-1050/11/19/5372
- Relation:
- Webster Vienna Private University, University of Southern Denmark, Universidad Pontificia Comillas, and University of Las Palmas de Gran Canaria